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Privacy Policy

At Looped London, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

We may collect the following personal data when you use our website:

  • Name, billing and shipping address, email address, phone number

  • Payment details (processed securely via third-party providers, not stored by us)

  • Order history and preferences

  • Information provided when you contact us

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2. How We Use Your Information

Your personal data is used for:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order updates and notifications

  • Improving our website and services

  • Marketing communications (only if you opt in)

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3. Sharing of Information

  • We do not sell or rent your personal information.

  • We may share data with trusted third-party service providers (e.g., payment processors, shipping carriers, IT support) strictly for business purposes.

  • We may disclose information if required by law or to protect our rights.

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4. Data Security

  • We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.

  • Online payments are processed securely through third-party payment providers.

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5. Cookies & Tracking

  • Our website uses cookies to improve your browsing experience, analyze site traffic, and remember your preferences.

  • You can disable cookies in your browser settings, but some features of the site may not work properly.

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6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal or contractual obligations)

  • Option out of marketing communications at any time

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7. Data Retention

  • We keep your personal data only as long as necessary to provide services and comply with legal obligations.

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8. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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9. Updates to This Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.​​

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